DPS is Delivering Quality Over Quantity
Client Care
We are dedicated to serving our clients – personalized service just the way that you want it.
Responsiveness
Our clients can depend on a timely response wherever and whenever they need assistance across Africa. Local Response, national support with one call.
Same Day Service
Is the rule and not an upcharge
Affordable Pricing for Quality Service
Commitment to service excellence at every level of the organization. We continually explore new ideas and methods in order to increase the value we provide to our clients.
Employee Excellence
We are committed to our employees’ professional development and personal achievement. We treat our people as they are our greatest asset.
DPS Total Quality Management (QMS)
We Deliver – We do not make false promises
We Listen - We Plan - We Assess – We Deliver – We Follow
It is ‘Our People’ that make the difference
DPS aims to protect its customers and employee’s interests by providing a consistently high-quality security service. This can only be achieved if all members of the Company act, at all times, in a professional manner. In putting our Customers first and serving their interests to the best of our ability, we will retain our position as knowledge leaders in the contract Security Industry.
DPS Tools for Service Enhancement
We are committed to the highest standards of quality and service. Our security personnel are stringently screened and thoroughly trained to follow proper procedures and act appropriately. DPS has created several effective tools to enhance Security Personnel performance and to verify and measure our performance.